Repair & Servicing

At SNAP PHOTO, we provide professional repair and servicing for a wide range of cameras, lenses, and photography equipment. Every item sent to us is handled with care by experienced technicians who understand the precision and value of photographic gear.

Whether your equipment needs a simple cleaning or a full repair, our goal is to restore it to the best possible working condition while keeping the process clear and reliable for you.

Professional Repair Service

All products submitted for repair or CLA servicing (Clean, Lubricate, Adjust) are inspected and handled by trained technicians.

Each item is carefully checked before any work begins. Because every camera and lens is different, the exact repair cost and feasibility can only be confirmed after inspection.

Estimated Repair Costs

(Final price will be confirmed after inspection)

Below are general price ranges to give you an idea:

Lens Fungus Cleaning: RM100 – RM550
(Depends on lens type, severity, and internal condition)
Speedlight Bulb Replacement: RM150 – RM300
Digital Camera LCD Replacement: Around RM350
Film Camera Repair / CLA: RM150 – RM250
Digital Camera Repair / CLA: RM250 – RM500
(Depends on model and parts availability)

⚠️ Some camera models may not be repairable due to unavailable parts or manufacturer restrictions.

Warranty on Repairs

All completed repairs and servicing come with a:

30-Day SNAP PHOTO Service Warranty

This warranty covers the repaired issue only and ensures that the work carried out meets our service standards.

Inspection & Non-Repair Charges

If you decide not to proceed after inspection:

A RM20 service/inspection fee will apply
Return shipping fee will be charged (actual cost or minimum fee)

This covers technician time and diagnostic work.

Important Notes Before Sending Your Item

Fungus inside lenses may leave permanent marks or coating damage even after cleaning
This happens because fungus can damage internal glass coatings over time
We strongly recommend servicing your equipment as soon as fungus is detected

Terms & Conditions

By sending your product to SNAP PHOTO, you agree to the following:

Inspection First
All items will be inspected before any repair begins. A quotation will be provided for approval.
Repair Approval Required
No repair will proceed without your confirmation and payment.
Cosmetic Risks
While care is taken, minor marks or signs of servicing may occur during cleaning or repair.
Shipping Responsibility
- Customers are responsible when sending items to SNAP PHOTO
- We recommend using insured courier services
- SNAP PHOTO will ensure safe return shipping once repair is completed
Turnaround Time
Standard servicing time is approximately 1–2 weeks, depending on complexity and parts availability
Unrepairable Items
Some products cannot be repaired due to:
- Severe internal damage
- Lack of spare parts
- Manufacturer restrictions
Unclaimed Items
Products must be collected within 6 months. Unclaimed items may be disposed of without compensation.
Reclaim Warranty Returns
Products purchased under SNAP PHOTO Reclaim Warranty must follow warranty terms:
- Valid proof of purchase is required
- Product condition must meet warranty eligibility
- Unauthorized repairs will void warranty
- Return approval must be obtained before sending the item

Repair Process (Step-by-Step)

Step 1 — Download Form

Download and fill in the SNAP PHOTO Repair Form

Step 2 — Send Your Item

Send your item together with the completed form

Step 3 — Confirmation

You will receive a notification once your item has been received

Step 4 — Inspection & Quotation

Our technicians will inspect your item and provide a repair quotation

Step 5 — Your Decision

Proceed with repair (payment required)
Decline repair (item returned with applicable fees)

Download Repair Form

To begin your repair request:

Download the SNAP PHOTO Repair Form and include it with your item before sending.