SNAP PHOTO provides both in store collection and delivery services for customers purchasing products through our website or directly at our physical store locations Our goal is to ensure every order is processed securely packed properly and delivered in a timely manner

All orders are processed only after payment has been successfully confirmed Processing time may vary depending on product availability order volume and verification requirements Orders placed on weekends or public holidays will be processed on the next working day

For in stock items order processing typically takes one to two business days before shipment For pre owned vintage or special request items additional testing inspection or preparation may be required which may extend processing time Customers will be informed if any delay occurs

Once an order has been shipped a tracking number will be provided where applicable so customers can monitor delivery progress through the assigned courier service Delivery times are estimates only and are not guaranteed as they may be affected by courier operations weather conditions traffic delays customs clearance or other external factors beyond our control

Estimated delivery time within Malaysia is typically two to five business days depending on location Remote areas may require additional time For international shipping delivery times will vary depending on destination country courier service and customs procedures

Customers are responsible for providing accurate and complete shipping information including full name address contact number and any additional delivery instructions SNAP PHOTO is not responsible for delays loss or failed delivery due to incorrect or incomplete information provided by the customer

If a parcel is returned to us due to incorrect address failure to receive or unclaimed delivery the customer may be required to pay additional shipping fees for re delivery

All items are carefully inspected and securely packaged before shipment to reduce the risk of damage during transit In the event that a product arrives damaged customers must contact us within forty eight hours of receiving the item and provide supporting evidence such as photos or videos of the packaging and product condition

Risk of loss and ownership of goods passes to the customer once the item has been handed over to the courier service although we will assist in communication with the courier for any delivery related issues where possible

SNAP PHOTO aims to provide a smooth and reliable shipping experience for every customer but we encourage customers to review all delivery details carefully before completing their order to avoid unnecessary delays or complications

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